Porter - Medical Imaging

Job Description

• Prioritizes tasks ensuring effective functioning of the area.
• Follows the chain of command in reporting incidents or concerns.
• Prioritizes workload and completes correspondence on time.
• Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients' queries.
• Ensures a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection and security.
• Promotes incident, and customer complaint reporting to improve patient and family care.
• Answers phone calls politely and cordially.
• Maintains proper telephone etiquette. 
• Assists patient upon admission and discharge as needed.
• Guides patients within the hospital premises if the need arises.  
• Acts appropriately on assigned areas of duty. 
• Answers patient's queries regarding the location of hospital facilities.
• Maintains accurate knowledge of scheduled functions within the hospital to direct visitors to the correct locations.
• Answers assigned mobile within three rings using correct greeting and telephone etiquette.
• Remains in assigned post position, maintaining correct posture.
• Monitors and maintains the appearance of the clinic's waiting areas.
• Ensures the wheelchairs are available near the information desk.
• Helps the patients/visitors if requested with loading/ unloading luggage into and out of their vehicles.
• Assists disabled patients and visitors if requested into and out of their vehicles.
• Participates in staff meetings as assigned.