Nurse Manager SP - Outpatient

Job Description

• Assists with the development and implementation of hospital policies and procedures, standards of performance and productivity, quality assurance, safety, environmental and infection control, and other regulatory requirements.
• Collaborates with other departments for coordination, troubleshooting, and problem-solving of related issues.
• Participates in quality improvement activities.
• Submits monthly and annual reports on a timely basis.
• Maintains required (patient or none patient-related) records, data, reports, and statistics for administrative purposes.
• Attends meetings as required.
• Participates in own performance review.
• Be open to constructive feedback and integrate recommendations into practice.
• Assumes responsibility for meeting Joint Commission International (JCI)-required mandatory education, (e.g. fire, safety, Basic Life Support (BLS), infection control, and others).\
• Coordinates and directs the daily patient care/clinic operations of the Outpatient area(s).
• Maintains a continuous physical presence within the outpatient area(s) and responds to requests for assistance.
• Assigns personnel to patients based on the acuity of patient care needs and staff availability.
• Conducts frequent rounds throughout the outpatient area(s) to ensure appropriate functioning.
• Facilitates patient flow in the outpatient area(s).
• Checks on staffing of each unit, monitors, and makes changes as required to cover for illness, increase in acuity, and vacations, providing adequate coverage of the unit.
• Analyzes workload and skill mix requirements to meet patient care needs.
• Coordinates overall patient flow processes with outpatient area(s) management.
• Investigates and reports errors, and incidents/accidents such as patient falls or injuries, medication errors, etc.
• Ensures availability of supplies and equipment to meet patient care needs.
• Plans for the use of material resources by projecting needs over the calendar year.
• Monitors equipment usage and maintenance.
• Oversees and follows up on various required data collection in the Outpatient area(s).
• Reports (in writing) problematic situations/observed deficiencies or policy breakage.
• Takes corrective action when violations occur.
• Inspects unit daily for staff compliance with policies, procedures, regulations, and standards.