Transcriptionist

Job Description

• Ensures efficient daily operation of the department patient registration, appointments, and other related reception duties as assigned.
• Knowledgeable in all aspects of the daily activities and administrative duties of the Medical Imaging Department.
• Offers theoretical, practical, and acquired experience to other staff for their educational benefit and advancement.
• Initiates, coordinates, and assists other colleagues as the workload requires.
• Keeps equipment and work area clean, tidy, and hygienic along with keeping food/drinks away from all work areas and personal items out of sight.
• Transcribes Medical Imaging reports accurately and at an efficient rate.
• Maintains accurate data entry and maintenance of Medical Imaging daily stats.
• Maintains daily reports of unassigned and nearly breaching radiological exams and informs the Radiologist concerned.
• Monitors and reports the radiology daily work list for pending exams which is missed to be completed.
• Monitors and reports the radiology completed list for unassigned studies to radiologists.
• Provides secretarial support in terms of statistical analysis, data collection and coordination of the department's daily activities.
• Works closely with the Radiologists and technologists in scheduling specialized examinations/procedures.
• Coordinates with Radiologists, referring physicians and patients for second opinions of the scans and monitor timely delivery of the reports.
• Assists with collating results of data collected for all Quality Improvement (QI), audits, and research-related activities.
• Provides Medical Imaging Department with support required to drive improvement initiatives.
• Attends to all telephonic inquiries in a professional /efficient and coordinated manner
• Assists in the coordination and conducting of activities related to Performance Improvement (PI) and Quality Improvement (QI). 
• Monitors consumables in the clerical areas and ensures orders of the required stock regularly.
• Compiles and maintains accurate records of distributed reports.
• Assists the Chief of Medical Imaging with the coordination of departmental PI activities 
• Assists with follow-up of Patient Complaints as directed by (Chief of Medical Imaging/Technical Director) 
• Reports equipment faults and initiates corrective action with the appropriate departments.
• Ensures timely report turnaround for all external referrals as well as adhering to and monitors departmental policy for turnaround time.
• Assign radiological exams under the ALLRAD folder to Radiologists as required.
• Ensures all transcribed results are filed, distributed, or shredded confidentially.
• Controls the policy about storing paper consumables in the transcription area.