Patient Experience Executive - UAEN

Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions. Provide hospital information and answer p...

Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions. Provide hospital information and answer p...

Fursaty Careers

Patient Experience Executive - UAEN

NMC Hospital

Healthcare

Posted on 28 Apr, 2025
Apply before 28 May, 2025


Experience

2 – 5 years

Location

Dubai

Qualification

Bachelor's Degree

Nationality

Unspecified

Gender

Any

Job Sector

Healthcare

Job Type

Full Time

Salary

Unspecified

Vacancies

Unspecified

Job Description

  • Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.
  • Provide hospital information and answer patient queries.
  • Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services. 
  • Ensure patients have an overall good patient experience
  • Liaison between departments when required
  • Manage the reception and waiting areas.
  • Handles telephone enquiries and directs queries accordingly

Job Skills

  • Preferably a college graduate in any discipline
  • Strong interpersonal, verbal and written communication skills.
  • Excellent command of oral and written English. Arabic language desirable but not essential.

Job Location

Dubai

apply now
NMC Hospital

NMC Hospital

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