Maternity Coordinator

Job Description

• Enrolls all confirmed pregnancies into the Oracle/Cerner Pregnancy Tracker and actively contribute to the ongoing optimization, integration, and continuous improvement of the maternity pathway within the electronic medical record system
• Supports the coordination and continuity of care for pregnant women in line with the approved maternity pathway.
• Ensures that patients receive timely, appropriate, and evidence-based care throughout antenatal, intrapartum, and postnatal stages.
• Acts as the primary non-clinical/clinical liaison within the maternity pathway.
• Educates patients on the full pregnancy roadmap and delivery planning early.
• Coordinates appointments, diagnostic tests, referrals, admissions, and follow-up visits across OPD and IP services.\
• Monitors compliance with scheduled visits, screenings, and maternity milestones.
• Facilitates seamless transition between outpatient clinics, labor and delivery, operating theatre (if required), NICU, and postnatal wards.
• Proactively coordinates any pregnancy-related clinical and psychosocial triggers and coordinate appropriate multidisciplinary referrals (Dietician, Lactation, Psychologist, Paediatrics, etc.) in partnership with the Obstetrician and relevant care teams to ensure holistic, patient-centered care.
• Supports continuity of care by facilitating communication between obstetricians, midwives, neonatologists, anesthetists, general practioner’s, lactation consultants, and other allied healthcare professionals.
• Participates in multidisciplinary team meetings to ensure coordinated care planning.
• Escalates clinical or operational concerns to the appropriate leadership in a timely manner.
• Ensures documentation and communication are aligned with DHA standards and hospital policies.