Insurance Assistant

Job Description

• Assisting, liaising and networking between insurance companies regarding eligibility, payments, approvals, reconciliation and other requirements.
• Responsible for Assisting and supporting initiatives relative to the evaluation, processing, and handling of claims for the outpatient department.
• Acts as a liaison between the department, its insurance provider and agents, claimants, and policy holders regarding the status and eligibility for coverage for all relevant claims. 
• Responsible for filing and tracking insurance claims and informing department staff of their patient’s claims status
• Reviews claims to make sure that billing requirements are met, updates accounts as necessary, answers inquiries, and makes recommendations for resolution.
• Process insurance claims in a timely manner
• Maintains strict confidentiality related to medical records and other data
• Ensuring coverage of claims, guiding staff for correct usage of claim forms, approval papers
• Interact on a daily basis with doctors, and Therapists (PT OT, SLP) to insure accuracy and completion of billing
• Assisting with insurance companies for obtaining information on new policies and their coverage.