Director of Nursing

Job Description

• Ensures incidents/complaints are investigated, completed and per the Hospital's Policies and Procedures.
• Participates in formulating, revising and reviewing policies and procedures.
• Supports Quality, Joint Commission International Accreditation (JCIA), Dubai Health Authority (DHA), and Risk Management policies and programs.
• Participates as a member of assigned hospital committees.
• Directs and develops Quality Improvement (QI) initiatives in assigned areas.
• Ensures QI through ongoing indicator monitoring.
• Recognizes areas for improvement and puts programs in place to resolve these.
• Oversees assigned units' QI activity, reports, and projects.
• Coordinates the provision of safe efficient, and economical nursing care in line with established standards of practice.
• Supports direct care to patients and families.  
• Collaborates with patients, families and healthcare professionals to achieve optimal patient outcomes.
• Conducts rounds in all patient care areas; is abreast of clinical issues, staffing patterns and customer service needs.
• Oversees assigned unit performance.
• Ensures adequate numbers of competent, engaged staff to deliver care, keeping within the budgeted allowances.
• Ensures the delivery of ongoing training and development of staff.
• Motivates others and delegates responsibilities to ensure goals are met.
• Supports and develops leadership talent in others and seeks opportunities to develop future leaders for the American Hospital Dubai by role modelling and mentoring staff.
• Advances and supports the professional nurse in the roles of provider, teacher and patient advocate.
• Functions as a key member of the American Hospital Dubai Management and Nursing Leadership team.
• Participates in management meetings and supports the hospital's long-term goals.
• Provides direction and support to front-line nursing managers.
• Plans, directs and monitors the scheduling and utilization of human resources to meet staffing needs based on patient acuity and Dubai Health Authority (DHA) regulations.
• Develops and supports plans and programs related to nursing education and oversees compliance with mandatory education requirements.
• Creates and supports an environment which fosters teamwork, cooperation, respect and diversity.
• Responds promptly and positively to patients, families, co-workers and all others in a respectful, courteous and confidential manner.
• Ensures a safe working environment through compliance with hospital policy and procedure.
• Demonstrates a high level of organizational problem-solving skills ensuring efficient functioning of hospital systems.
• Assumes responsibility as a hospital administrator when required.
• Assures financial performance in both operational and capital acquisition processes for assigned units in the nursing department in collaboration with the Chief Nursing Officer.
• Uses an analytical approach to ensure balanced initiatives between clinical excellence and financial performance.